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Website terms and conditions of use

1. TERMS OF USE
1.1 SYNLAB Holding Deutschland GmbH, Gubener Strasse 39, 86156 Augsburg, and with it, under the Companies Act of §§ 15 ff any affiliated companies (hereinafter SYNLAB), initially provides general information about the services of the SYNLAB Group companies at  www.institute.synlab.de. In addition, SYNLAB provides specific information about the commissioned studies in a closed section of the website (hereinafter referred to as the "Environmental or Pharmaceutical Portal") through the Website.

1.2 The homepage and all subpages of synlab.de are referred to collectively as the "Website".

1.3 These Website Terms of Use (hereinafter "Terms of Use") govern the use of the Website by the User. By logging in, or if log in is not required before using the Website, including the use of the Website: the validity of these Website Terms and Conditions will be accepted as the most up-to-date version.

1.4 Information on SYNLAB can be found here www.synlab.com/legal-notice

2. CHANGES TO WEBSITE TERMS OF USE

SYNLAB reserves the right to change these Terms of Use at any time with immediate effect.

3. AVAILABILITY

3.1 The User is responsible for creating the necessary technical conditions for the contractual use of the Website. In this regard, SYNLAB does not owe the User any advice.

3.2 There is no obligation to provide the Website through SYNLAB. SYNLAB does not guarantee the technical availability of the Website. In particular, maintenance, security or capacity issues, as well as events beyond the control of SYNLAB (such as disruptions to public communications networks or power outages) may result in temporary disruption or suspension of the site.

3.3 SYNLAB is entitled to change the offer of the Website at any time and to discontinue part or all of it.

4. REGISTRATION FOR ENVIRONMENTAL OR PHARMACEUTICALS

4.1 The contact details and other information requested during the registration process of SYNLAB must be completely and correctly stated by the User.

4.2 After the User has provided all requested data, the data will be checked for completeness and plausibility by SYNLAB. If the information is correct from SYNLAB's point of view and SYNLAB believes that there are no other concerns, SYNLAB will grant the User access to the Environmental or Pharmaceutical portal and notify the User via e-mail. The e-mail represents the acceptance of the Terms of Use of the Environmental or Pharmaceutical portal. Upon receipt of the e-mail, the User is entitled to use the Environmental or Pharmaceutical portal within the scope of these Terms of Use.

5. RESPONSIBILITY FOR ACCESSORIES TO THE ENVIRONMENTAL OR PHARMACEUTICALS

5.1 During the registration process, the User is asked to provide a username and password. With this data, the User can log in after the activation of his access to the Environmental or Pharmaceutical portal. It is the responsibility of the User that the username does not violate the rights of third parties, in particular no name or trademark rights, and does not violate common decency.

5.2 The access data, including the password, must be kept secret by the User and not be made accessible to unauthorized third parties. After each use, the User must log out of the portal.

5.3 It is the responsibility of the User to ensure that the User's access to the Environmental or Pharmaceutical portal and the use of the information available on the Environmental or Pharmaceutical portal are made solely by the User. If the User has concerns that an unauthorized third party has knowledge of or gain access to the data, SYNLAB must be informed immediately. The User is liable for any use or other activity that is carried out using his access data, according to the statutory provisions.

5.4 If the User becomes aware of any illegal, abusive, contrary to contract or otherwise unauthorized use of the Environmental or Pharmaceutical portal, the User must inform SYNLAB immediately at the above address (1.1).

5.5 If there is a suspicion of unlawful, in particular criminal acts, SYNLAB is entitled to review the activities of the User and if necessary initiate appropriate legal action. This may include a criminal complaint to the prosecutor.

6. UPDATING USER DATA FOR THE ENVIRONMENTAL OR PHARMACEUTICAL PORTAL

The User is obliged to keep his data up to date (including his contact details). If this information changes during the period of use of the Environmental or Pharmaceutical portal, the User will immediately notify SYNLAB of the changed data by e-mail.

7. REMOVING ACCESS

7.1 SYNLAB may suspend or terminate the User's access to the Environmental or Pharmaceutical Portal if there are explicit indications that the User has violated relevant laws or violated these Terms of Use, or if SYNLAB has any other legitimate interest in the suspension. When deciding on a suspension, SYNLAB will take due account of the legitimate interests of the User.

7.2 In the event of temporary or permanent suspension, SYNLAB will block the access authorization and notify the User via e-mail.

7.3 In the event of a temporary suspension, SYNLAB will reactivate the access authorization at the end of the blocking period and notify the User via e-mail. A permanently removed access authorization can not be restored. Permanently suspended persons are permanently excluded from the use of the Environmental or Pharmaceutical portal.

8. TERMINATION OF THE USE OF THE ENVIRONMENTAL OR PHARMACEUTICAL PORTALS

8.1 The User can terminate access to the use of the Environmental or Pharmaceutical portal at any time by permanently deregistering from the Environmental or Pharmaceutical portal.

8.2 Upon successful deregistration, the User relationship ends and the User may no longer use their access. SYNLAB reserves the right to block the username and password when the termination takes effect.

9. PROTECTION OF CONTENT, NO RESPONSIBILITY FOR CONTENTS OF THIRD PARTIES

9.1 The content available on the Website is predominantly protected by copyright or other proprietary rights and is owned by SYNLAB, SYNLAB affiliated companies or other third parties who have made the respective content available. The compilation of the content as such may be protected under copyright laws iSd. §§ 4 para. 2, 87a para. 1 UrhG. The User may only use this content in accordance with these Terms of Use.

9.2 In the event that content available on the Website comes in part from third parties (hereinafter referred to as "Third Party Content"), SYNLAB will not check its completeness, accuracy and legality with respect to such third-party content and therefore assumes no responsibility or guarantee for completeness, accuracy, legality and timeliness of third party content. This also applies with regard to the quality of the third-party content and its suitability for a specific purpose. This also pertains to third-party content on linked external websites.

10. RIGHTS

10.1 Unless further use is expressly permitted in these Terms of Use, the User is permitted to use the contents of the Website on a personal basis, provided that no avoidance of technical safety measures are involved. Otherwise, all rights to the content remain with the original copyright holder (SYNLAB or the respective third party).

10.2 The mandatory legal rights of the User (including copying for private and other own use according to § 53 UrhG) remain unaffected.

11. DATA PROTECTION

The quality requirements of SYNLAB include being responsible with the User's personal data. Please note SYNLAB's Data Protection policy, which can be accessed here [Link to Data Protection policy].

12. LIMITATION OF LIABILITY

If the User is harmed by the use of free services, SYNLAB shall only be liable for malicious intent (including fraud) by SYNLAB. Although SYNLAB endeavours to keep the Website virus-free, SYNLAB does not guarantee virus-free operation. Before downloading any information, the User must provide adequate security and virus scanners for their own safety and to avoid viruses on the SYNLAB Website.

13. SEVERABILITY CLAUSES

If any provision of these Terms of Use become invalid, the legal validity of the remaining provisions shall remain unaffected. In place of the invalid provision, an effective provision shall be deemed to have been agreed which comes closest to the economic intention of the parties.

14. APPLICABLE LAW

These Terms of Use are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sales of Goods (CISG).

15. JURISDICTION

In the event that the User is a merchant, a legal entity under public law or a special fund under public law, the parties hereby agree to have Augsburg, Germany as the place of jurisdiction for all disputes arising from the use of the Website

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News

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Fellbach wird neuer Laborstandort
Nach zweijähriger Planungs- und Umbauphase entstand in Fellbach das neue Labor der SYNLAB Analytics & Services Germany GmbH.
Aug 10, 2018 Continue
New name for SYNLAB Umweltinstitut GmbH

The merger of the former SYNLAB business unit Environmental Diagnostics and the ALcontrol Group in July 2017 led to the creation of a new business unit called Analytics & Services. Together, we offer services across the Environment, Food, Hygiene, Pharma and Products sectors.

We are pleased to announce our new company name SYNLAB Analytics & Services Germany GmbH with immediate effect.

Here you will find the complete customer letter.

Mar 12, 2018 Continue
Allergenmanagement – Rückstands- und Reinigungskontrollen in Lebensmittelbetrieben

- Die beste Absicherung gegen Kreuzkontaminationen -

Die Kontamination mit Allergenen ist in der Lebensmittelbranche nach wie vor ein wichtiges Thema. Mit der Lebensmittelinformationsverordnung (EU) 1169/2011 (LIMV) wurde festgelegt, welche Stoffe als allergen gelten und gekennzeichnet werden müssen. Die Kennzeichnung ist für vorverpackte und lose Ware verpflichtend.

Allen Betrieben, die Lebensmittel herstellen, verarbeiten, transportieren, lagern und/oder verkaufen wird daher ein präzises Allergenmanagement empfohlen. Es hilft dabei die wichtigsten Ursachen für den unbeabsichtigten Eintrag von allergieauslösenden Stoffen im Blick zu behalten. Im Fokus stehen dabei:

  • verunreinigte Rohstoffe,
  • Kreuzkontaminationen während der Produktion und
  • die Verpackung und Lagerung.

Ein wichtiger Teil des Allergenmanagements sind deshalb regelmäßige interne Kontrollen und Probenahmen in sensiblen Bereichen. Sie verhindern kontaminierte Produktionschargen und im schlimmsten Fall Produktrückrufe.

Zur Bestimmung der Allergenbelastung können verschiedene Methoden der Probenahme angewendet werden. Möglich sind:

  • Beprobung von Rohstoffen, Zwischenprodukten und Endprodukten

  • Tupfer: direkter Oberflächenabstrich, z.B. in Produktionsanlagen und Maschinen

  • Spülwasser aus Reinigungsvorgängen

Unsere Leistungen für Ihr Allergenmanagement

  1. Wir bieten die Allergenanalytik für alle kennzeichnungspflichtige Allergene an:
    • Glutenhaltiges Getreide

    • Erdnüsse, Schalenfrüchte (Mandel, Haselnuss, Walnuss, Cashew, Pecannuss, Paranuss, Pistazie, Macadamianuss und Queenslandnuss)

  2. Fisch, Weichtiere, Krebstiere

  3. Eier, Milch und Milchprodukte (einschließlich Laktose)

  4. Soja, Sellerie, Senf, Sesamsamen

  5. Schwefeldioxid und Sulfite

  6. Lupine

    Die Proben werden mit hochsensitiven Methoden der Spurenanalyse (ELISA und PCR) untersucht.

  7. Auf Wunsch beraten wir Sie umfassend zur richtigen Probenahme und Probenmenge.
  8. Regelmäßig bieten wir Schulungen und Seminare zum Thema „Allergenmanagement“ an.

Für Ihre Fragen stehen wir Ihnen gern zur Verfügung! Nutzen Sie dafür einfach unser Kontaktformular oder senden Sie uns eine Email an: Lebensmittel@synlab.com.

Nov 22, 2017 Continue
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